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- #AUTOPANO VIDEO PRO 2 SYNC HOW TO#
- #AUTOPANO VIDEO PRO 2 SYNC ANDROID#
- #AUTOPANO VIDEO PRO 2 SYNC SOFTWARE#
- #AUTOPANO VIDEO PRO 2 SYNC DOWNLOAD#
Please check whether bitrate settings are too high and network bandwidth is insufficient, please reduce bitrate and retry in this case. It is recommended to check whether live platform supports panoramic sound, and adjust Pro 2 sound recording mode as normal mode It may be because the live platform cannot handle panoramic sound, which affected the screen. In this case, it is recommended to reduce the resolution for Live-streaming It may be because Pro 2 sets live resolution too high while live platform cannot support it. If the live platform cannot process panoramic sounds, please adjust Pro 2 sound recording as normal mode. If Pro 2 sets panoramic sound, while live screen has no sound, please confirm that live platform can support panoramic sound
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There may be following problems with live-streaming: Check "Upload log", click "Send" and inform the technology support of the mailbox information of the client terminal. Click "Help" - "Feedback" on top menu bar, describe problems in "Content" column.
#AUTOPANO VIDEO PRO 2 SYNC SOFTWARE#
Check IP address displayed on OLED screen, then open the Pro software and input the IP addresses to connect. Select Ethernet: DHCP mode to ensure the camera can be connected to networks, then connect it to router’s Wi-Fi or to the router directly through network cable.Ĭomputer also needs to connect to the same router's Wi-Fi or Internet access. If Pro 2 encounters problems while using, please upload the camera logs for technical support team to test.
#AUTOPANO VIDEO PRO 2 SYNC HOW TO#
8.2.4 How to upload camera logs for problem analysis Please place the camera and control terminal in the environment with less interference or use network cable for wired connection. Please check whether the camera is on Wi-Fi connection, which is vulnerable to ambient interference. If only one client terminal is waiting to connect, please check whether the LAN has special access restrictions or contact the network administration to help. The camera can only be controlled by one client terminal during a period of time If connection mode is correct, please check whether the camera is connected to other client terminal. For specific methods, you can refer to 1.1.5 to ensure the connection mode is correct 8.2.2 Connection failureĬlient terminal and camera must be in the same LAN, which is the basis for an app to connect to the camera.
#AUTOPANO VIDEO PRO 2 SYNC DOWNLOAD#
Installation failure for computer software: please download the software directly from official website and ensure computer system is above Win 7(64 Bit). Specific compatibility lists are released later.
#AUTOPANO VIDEO PRO 2 SYNC ANDROID#
iOS system version needs to be 8.0 or above.Ĭompatibility for Android: Android 5.0 or above, and it is recommended to use mainstream flagship models launched after 2016. Installation failure for mobile phone app: please download the app directly from official website to install, and ensure system compatibility Ĭompatibility for iOS: iOS devices with processors of A7 or above, such as iPhone 6 or above, iPad Air/Mini2 or above, iPad, iPod Touch 6.
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